Rule for shipping of alcoholic beverages

For individuals aged 21 and over only.

Please read carefully!

Due to recent changes implemented by shipping carriers to comply with the requirements of governments in various countries, we strongly recommend that, before completing your purchase, you check with the appropriate authorities in your country to confirm whether the importation of alcoholic beverages is permitted for both individuals and businesses, in order to avoid any customs-related issues.

Please remember that each country has its own regulations, and it is the buyer's sole responsibility to understand and comply with these rules before placing an order.

 

Alcoholic Beverage Shipping Policy – United States

Our alcoholic beverages can be shipped to many countries around the world; however, the United States requires special attention.

Some U.S. states allow individuals to import alcoholic beverages for personal consumption (up to a maximum of 5 liters), while other states require the importer to obtain an import permit issued by the U.S. Food and Drug Administration (FDA).

We have had cases in which the FDA import permit was required, but our customers were able to resolve the matter directly with their local customs authorities.

We have also had shipments delivered to the United States without any customs requirements or requests for an FDA permit.

For this reason, we strongly recommend that, before placing your order, you contact the customs authority in your state or the U.S. Food and Drug Administration (FDA) directly to verify the regulations that apply to your destination.

 

Please remember:

In all circumstances, the buyer is, and will always remain, solely responsible for complying with all customs clearance procedures, as well as for the payment of any import duties, taxes, customs fees, or other charges imposed by local authorities.

 

⚠️ IMPORTANT NOTICE

1) Order Cancellation
Requests to cancel an order will only be accepted if the cancellation request is submitted before the order has been shipped. Once an order has been shipped, it may no longer be canceled.

2) Alcoholic Beverages – No Returns or Refunds
Purchases of alcoholic beverages are not eligible for returns, refunds, reimbursements, or compensation of any kind, under any circumstances.

3) Customs, Import Restrictions, and Denied Entry
No refund, reimbursement, or compensation of any kind will be issued if the destination country's Customs authorities hold, seize, confiscate, refuse entry to, or order the return of the product, or if the product is otherwise prevented from entering the destination country for any reason.

Please Read Carefully:

Even if the carrier's tracking system is updated to show “Returned to Sender” after Customs authorities in the destination country have denied entry to the product, the product will not be returned to us. Instead, the shipment may be disposed of or destroyed by the carrier or the applicable authorities.

This occurs because, when we ship an order, we pay only for the outbound shipping service to the destination. We do not authorize, arrange, or pay for the shipment to be returned to the sender under such circumstances.

By placing an order, the customer acknowledges and agrees that the customer is solely responsible for complying with all applicable laws, regulations, import requirements, customs restrictions, licenses, permits, and other requirements imposed by the destination country. The customer also acknowledges that customs clearance and admission of the product into the destination country are beyond our control.

 

Thank you for taking the time to carefully read and understand this important information before placing your order.

(Back)