Shipping policy

Products are shipped from the United States or Brazil, depending on the item. Each product is labeled with its shipping origin: “Shipped from the USA” or “Shipped from Brazil”.

Products shipped from Brazil are sent via DHL Express, FedEx or Correios do Brasil. Products shipped from the United States are sent via FedEx, USPS or UPS, with the buyer selecting the available shipping service at checkout.

Available shipping destinations and services are shown at checkout.

Processing time for products shipped from the United States is up to 2 business days. For products shipped from Brazil, processing time is 2–5 business days, depending on the product.

Transit time is separate from processing time. For shipments from either country, estimated delivery times provided by the carriers are displayed at checkout and vary by destination and selected shipping service.

The order processing cutoff is 12:00 noon (12 p.m.), local time in Pompano Beach, Florida (Eastern Time), for shipments from both countries. Processing for orders placed after the cutoff, on weekends or on holidays may begin on the next business day.

Shipping costs are calculated at checkout based on the destination, order weight and selected shipping service. We do not offer free shipping.

All shipping services include tracking. Your tracking code is sent after dispatch.

Read with attention!

We emphasize that each country has its specific regulations and it is up to the buyer to inform themselves about this.

Applicable sales taxes are calculated and displayed at checkout. If your country requires any import tax or fee, these must be paid directly to the carrier so you can receive your shipment.

Please note that we are not a company specializing in formal exports, our shipments are made through the courier modality and therefore we are not obliged to know or comply with all the regulations applied in each country.

We also remind that carriers are only transport companies and that under no circumstances will they be responsible if there is any unforeseen customs issue.

Therefore, we make it clear that, if necessary, the buyer will always be responsible for any customs clearance or any import tax that may be generated.

If you have any questions about shipping, contact us at contact@brazilianshop.net.

Thanks for reading.

Brazilian Shop