Aviso legal

Cookie policy


Type of data we collect

We receive, collect and store information that you enter on our website or otherwise provide to us. In addition, we collect the IP address used to connect your computer to the Internet; login data; email address; password; computer and internet information and purchase history. We may use tools to measure and collect browsing information, including page response time, total time spent visiting certain pages, page interaction information, and methods used to leave the page. We also collect personally identifiable information (including name, email, password, means of communication); payment details (including credit card information), comments, feedback, recommendations and personal profile. 

How we collect the information

When you carry out a transaction on our website, as part of the procedure, we collect the personal information you provide such as your name, address and email address. Your personal information will be used for the specific actions mentioned below only.

Why we collect this information

1. To provide and operate the Services;
2. To provide our users with ongoing customer assistance and technical support;
3. To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;
4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which may be used by us or our business partners to provide and improve our respective services;
5. To comply with any applicable laws and regulations.

How we store, use and share your information

Our business is hosted on the Shopify platform. Shopify provides us with an online platform that allows us to sell products and services to our customers. Your information may be stored in the Shopify database. Shopify stores your information on firewall-secure servers.

All direct payment gateways offered by Shopify and used by our company adhere to the standards set by the PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with you

We may contact you to notify you regarding your account, to assist you in resolving an issue relating to your account, to resolve a payment dispute, to collect fees or dues, for surveys or questionnaires, for news about our company or for any other reason that it is necessary to revise our contract in accordance with local laws. To this end, we may contact you via email, telephone, text messages and post.

How we use cookies and other tracking tools

It is important to know that third-party services such as Google Analytics or other technologies offered through the Shopify App Market may have their own policies regarding the collection and storage of information. Due to the fact that these are external services, these practices are not covered by the Shopify Privacy Policy.

How to withdraw consent

If you do not want us to collect your personal information as much as possible, please contact us via email contact@brazilianshop.net or send us a message to whatsapp +55 21 99818-5000.

Privacy Policy Updates

We have the right to modify this privacy policy at any time, so please check back regularly. Changes and clarifications will be immediately put into practice after the change on our website. If we make material changes to this policy, we will notify you so that you are aware of what information we collect and how we use it. 

Questions and contact information

If you would like to: access, correct or delete any information we have collected about you, please feel free to contact us at contact@brazilianshop.net or send us a message to Whatsapp +55 21 99818-5000.